
Learning contents
| INTRODUCTION |
| What are soft skills |
| How to develop soft skills? |
| NEETs and soft skills |
| . |
| MODULE 1: Effective communication skills |
| Presentation skills |
| Persuasiveness |
| Non-verbal communication and reading body language |
| Active listening |
| Clarity (Clear concept of the information you need to deliver/present) |
| Emotion control and stress management |
| . |
| MODULE 2: Stronger leadership skills |
| Creativity |
| Strategic planning: analysis and evaluation, creating solutions and projecting outcomes |
| Performing under pressure |
| Giving clear feedback |
| Supervising and mentoring |
| Empowerment and motivation |
| . |
| MODULE 3: Creative and critical thinking |
| Flexibility |
| Critical observation |
| Thinking outside the box |
| Critical thinking |
| Receptiveness to other’s ideas and new information |
| . |
| MODULE 4: Better teamwork, Efficiency and Productivity |
| Internal communication |
| Independence |
| Respect towards each other |
| Diversity awareness |
| Reliability/Honesty |
| Networking |
| . |
| BIBLIOGRAPHY |
| Resources |
| Online resources |

