Jun 24

Soft skills

Soft or social skills (also called non-technical skills) refer to a combination of personal attributes, emotional skills, communication skills, and interpersonal skills that equip a person to fit into a social structure. They also include the set of personal values which determines a person’s ability to work well with others. Effective communication, leadership, problem solving abilities, critical […]

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Jun 24

Effective communication skills

The aim of communication is to get our message across to others clearly and unambiguously. For this, we must understand what our message is, who the audience is and how it will be perceived. We must weigh-in the circumstances surrounding our communications, such as the situational and cultural context.  Effective communication and soft skills not […]

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Jun 24

Presentation skills

Presentation is a form of communication. We are trying to communicate to the audience our knowledge, beliefs, estimations regarding a specific topic and/or present the results of data analysis or the results of a research etc. A presentation can be adjusted to several speaking situations, such as talking to a small group or to a […]

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Jun 24

Persuasiveness

Persuasiveness is a soft skill that concerns the process of convincing a person to carry out an action or agree with a particular idea.  In fact, persuasiveness is strictly connected with the concept of influence. This is the ability of a person to affect, to shape, to change the opinions, the behaviours, or the actions […]

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Jun 24

Nonverbal communication and Reading body language

For 29 % of people, new information comes through vision (learning by seeing, or so-called visualics), 34% learn by listening (auditorics), and 37% by movement (kinesthetics). Whether knowingly of it or not, when a person interacts with others, he or she is continuously giving and receiving wordless signals. All the nonverbal behaviors—the gestures a person […]

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Jun 24

Active Listening

Active listening is the process by which an individual secures information from another individual or group.  The “active” element involves fully concentrating on what is being said, paying attention to the conversation, not interrupting, and taking the time to understand what the speaker is discussing.  It involves listening with all senses and giving full attention […]

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Jun 24

Clarity (Clear concept of the information you need to deliver/present)

Clarity is one of the essential components of effective communication and it refers to the structure of our thoughts in a logical sequence and choice of the right words. When listeners struggle to understand you, they eventually ignore you (https://voiceandspeech.com/clear-communication-skills/). To maintain clarity in communication, you’ll need to: ensure what you are saying makes sense; […]

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Jun 24

Emotion control and Stress Management

Interpersonal skills are the behaviours and tactics a person uses to interact with others effectively, both individually and in groups. They include a wide range of skills, but particularly communication skills such as listening and effective speaking. They also include the ability to control and manage your emotions. You will find out how your emotional […]

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