Jun 24

Soft skills

Soft or social skills (also called non-technical skills) refer to a combination of personal attributes, emotional skills, communication skills, and interpersonal skills that equip a person to fit into a social structure. They also include the set of personal values which determines a person’s ability to work well with others. Effective communication, leadership, problem solving abilities, critical […]

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Jun 11

Social – awareness

Negotiation and conflict resolution When two or more parties wish, through communication, to reach an agreement, which will reconcile their respective interests, this process is called negotiation (Negotiate to Resolve Conflict, 2020). Conflict arises when two or more parties have different interests, opinions, values or problem-solving strategies and when one party feels that the other […]

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