Jun 24

Active Listening

Active listening is the process by which an individual secures information from another individual or group.  The “active” element involves fully concentrating on what is being said, paying attention to the conversation, not interrupting, and taking the time to understand what the speaker is discussing.  It involves listening with all senses and giving full attention […]

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Jun 24

Clarity (Clear concept of the information you need to deliver/present)

Clarity is one of the essential components of effective communication and it refers to the structure of our thoughts in a logical sequence and choice of the right words. When listeners struggle to understand you, they eventually ignore you (https://voiceandspeech.com/clear-communication-skills/). To maintain clarity in communication, you’ll need to: ensure what you are saying makes sense; […]

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Jun 24

Emotion control and Stress Management

Interpersonal skills are the behaviours and tactics a person uses to interact with others effectively, both individually and in groups. They include a wide range of skills, but particularly communication skills such as listening and effective speaking. They also include the ability to control and manage your emotions. You will find out how your emotional […]

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Jun 24

Creativity

Exercising your creative thinking skills is a critical part of life, no matter the field you work on. According to Alves et al, (2005), creativity can in a simple way be identified as the generation of ideas whereas innovation implies the transformation of these ideas into a new product or service for someone to buy […]

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Jun 24

Strategic planning: analysis and evaluation, creating solutions and projecting outcomes

Generally, networking is explained as the exchange of information and ideas among people with a common profession or special interest, usually in an informal social setting. Networking often begins with a single point of common ground. But what is networking about, indeed? There are 3 main concepts of networking among public members: Networking is a […]

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Jun 24

Performing under pressure

he term “performing under pressure” is usually mentioned in professional life but we may also have to perform under pressure in our personal life. We might come across performance under pressure, when we lack the expertise or knowledge required to complete a task (Bigelow, 2019). Performing under pressure requires effective emotional management, so that feelings, […]

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Jun 24

Giving clear feedback

„Knowing what your strengths are is the most important thing an individual can know about himself or herself. “ Peter F. Drucker, management thinker Feedback is probably one of the most difficult and sensitive processes in interpersonal communication.  ‘It is easy to hurt people with criticism, but false compliments are also unhelpful.  P. F. Drucker […]

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Jun 24

Supervising and Mentoring

Mentorship is described as a dedicated relationship whereby a senior or more experienced person provides advice, counselling, and development opportunities to shape the career experience of a junior person through both career and psychological support (Eby, 1997). Mentoring can bring about a range of benefits for low qualified adults, such as improved relationships, increased communication […]

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Jun 24

Empowerment and Motivation

Empowerment is suggested to encompass individual goals (e.g., ability, autonomy, control and self-efficacy) and acts as a process for personal development (Hansson and Björkman, 2005); in addition, it is defined as a process through which people gain greater control over decisions and actions, set new goals and develop of methods and strategies to reach the […]

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Jun 24

Creative and critical thinking

Critical thinking vs Creative thinking Critical and creative thinking skills are perhaps the most fundamental skills involved in making judgments and solving problems.  The ability to think critically about a matter—to analyze a question, situation, or problem down to its most basic parts—is what helps us evaluate the accuracy and truthfulness of statements, claims, and […]

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